Sample
AI MSP and Project Services
Reach further.Without tipping.
AISymmetry designs, builds, security-tests and manages AI agents for Australian organisations. Built not to fail.
The problem
Unmanaged AI is lopsided.
Most AI gets switched on with everything it can reach, and nobody testing it, watching it or fixing it. The power is all on one side. Lopsided things tip.
- Powerwithout testing.
- Speedwithout oversight.
- Launch daywithout day 200.
- That is asymmetry.We are the other side of the beam.
What we do
We build it, test it and stay with it.
01/ 04
Design.
We map the work, the systems and the approvals before anything is built.
02/ 04
Build.
AI agents on Microsoft Copilot Studio and Azure AI Foundry, and on Claude, ChatGPT and Grok where they fit better.
03/ 04
Security-test.
Every agent is attacked before it goes live: data leaks, prompt injection, unsafe actions.
04/ 04
Manage.
Monitored, tuned and re-tested every month. That is the MSP part.
We also security-test agents other people built, and run AI risk audits.
How it stays in your hands
They read, track and draft. You decide.
Our agents do the reading, the tracking and the first draft. Anything that is sent, lodged, paid or signed waits for a person to say yes. That rule is built in and tested before go-live.
sent without you
- Approved by you
- 0
- Sent back
- 0
Waiting for you 3
Open a draft to read it.
Nothing leaves this desk until you choose.
Recommendation: Go.
Fits the size and type of work you usually win, and the site is inside your usual area.
Read before deciding: the liquidated damages clause [14.2], and an insurance level above your current cover.
Redraft. Recommendation: Go, subject to an insurance quote.
Added the cost of raising your cover, from [broker quote], and a short list of the clauses that changed since the last tender like this.
Hi [Client name],
Thanks for the updated drawings. We can send the revised schedule by [Thursday]. The stage 2 change moves completion by about a week; I will confirm once [supplier] confirms delivery.
Regards, [Your name]
Hi [Client name],
Thanks for the drawings. Revised schedule by [Thursday]. Stage 2 adds about a week; confirmed dates to follow.
Regards, [Your name]
Under clause [00.0] of [contract reference], notice of delay must be given within [5] business days.
Cause: [wet weather on the listed dates], drawn from the site diary. Days claimed: [3].
Redraft. Same notice, with the site diary extracts for each date attached as [A] to [C], and the claim worded to match the clause exactly.
For in-house ICT teams
Fix the tickets that never get solved.
"The network is slow" bounces between the service desk, the network engineer and two vendors for weeks. Each console looks fine on its own. We set up AI that watches the whole network, researches every ticket and finds the root cause, without adding staff.
What you get
A Pattern Report
Your top 5 recurring root causes and the hours each one costs.
Every ticket triaged and researched
before an engineer opens it.
One picture
across DNS, switches, access points and firewalls.
Security testing, then monthly care.
What the AI watches, together
Point at a source, or press it to pin it into the picture.
Four consoles, one picture.
In the picture: nothing yet
How it lands
- Day 14Your Pattern Report.
- Day 30Triage and monitoring live.
- Every monthTuned, re-tested and reported.
For owners, directors and principals
Get your week back, without hiring.
Reading every tender. Tracking every deadline. Clearing the inbox. Building the monthly report.
It needs your judgement at the end, not your hours at the start. We build a small team of AI agents around your own systems and approvals.
AG-01 · on your team
Tender Scout
A go or no-go brief on every tender.
Reads and draftsAnything sent, lodged, paid or signed waits for your yes.
AG-02 · on your team
Deadline Clock
Tracks every contract deadline.
Tracks onlyAnything sent, lodged, paid or signed waits for your yes.
AG-03 · on your team
Inbox Triage
Sorts email and drafts replies.
Drafts onlyAnything sent, lodged, paid or signed waits for your yes.
AG-04 · on your team
Monthly Reporter
Builds the owner or board report.
Drafts onlyAnything sent, lodged, paid or signed waits for your yes.
AG-05 · on your team
Morning Briefing
One page: what needs you today.
Reads onlyAnything sent, lodged, paid or signed waits for your yes.
How it lands
- Day 14Your Blueprint, and your first agent working on your documents.
- Day 30Two agents live.
- Every monthTuned, re-tested and reported.
Pricing
Three ways to start.
Founding client prices, in AUD, excluding GST.
Founding prices for the first 3 clients
Starter
Ticket Pattern Review
You fix it, with our plan
A$2,500 once
Delivered in 14 days
- 3 to 6 months of tickets analysed
- Pattern Report and fix plan
- One-hour walkthrough
Core
AI Triage & Root Cause
Done with you
A$9,500 build, first month included, then A$2,000 a month
Live in 30 days
- Everything in Starter
- AI triage on every ticket
- Monitoring for one problem area
- Security testing before go-live
- Monthly tuning and pattern report
Premium
Managed AI Operations
Done for you
A$22,000 build, then A$4,500 a month
Live in 60 days
- Everything in Core
- All sites and data sources
- Approved automated fixes
- Monthly security re-test
- Quarterly AI risk audit
- Priority response
Founding prices for the first 5 clients
Starter
Agent Team Blueprint
You get the plan
A$2,500 once
Delivered in 14 days
- A map of your weekly work
- The agents that would do it
- A working demo of the first agent
- One-hour walkthrough
Core
First Agents
Done with you
A$9,500 build, first month included, then A$2,000 a month
Live in 30 days
- Everything in Starter
- Two agents live in your systems
- A daily morning briefing
- Security testing before go-live
- Monthly management and report
Premium
Managed Agent Team
Done for you
A$22,000 build, then A$4,500 a month
Live in 60 days
- Everything in Core
- Up to 5 agents and a coordinator
- Monthly security re-test
- Priority response
Smaller firm? One Agent.
One agent, security-tested and managed.
A$3,500 set-up, then A$950 a month.
Founding client prices; standard pricing applies after that. The Starter fee is credited toward Core if you go ahead within 30 days. Monthly fees have a 3-month minimum. Platform licence and usage costs are quoted separately. ICT Core is read-only: it makes no changes to your network.
Book a 20-minute callYour data
Your tenant, or ours. In Australia either way.
We build in your own Microsoft tenant, under your controls. Or we host your agents for you in Australia. Either way, we choose models that process in Australia.
In your tenant
- Your Microsoft 365
- Your controls
- Agents appear in Teams
Hosted by us
- For firms without a tenant to build in
- Reached by web chat, WhatsApp, email or API
Who is behind it
Built by someone who has carried the pager.
I'm Dan Wheeler. I've spent more than 15 years in IT teams, managed service providers and IT project delivery, across many industries. I have chased the ticket that will not die across DNS, switches and firewalls myself. Now I build AI that does the chasing, and I stay to run it.
- 15+ years in IT
- MSP and project delivery
- Microsoft Copilot Studio and Azure AI Foundry
- Master of Cyber Security
- Melbourne, Australia
AI gives you a long reach, but reach without a counterweight tips over. I built AISymmetry to be that counterweight: we build it, security-test it and watch it every month, so you can reach further without tipping.
Say "AISymmetry" fast and it sounds like "asymmetry". That is the point.
Questions
Straight answers.
Why not a forty-dollar-a-month AI tool?
For inbox and social posts, that may be all you need. Its roles are fixed. Ours are built around your systems and approvals, with someone accountable every month.
Will it send things in my name?
No. Every agent drafts and a person approves. That rule is built in and tested before go-live.
Where does our data go?
Your choice. We build in your own Microsoft tenant, under your controls, or we host your agents for you in Australia. Either way, we choose models that process in Australia.
We tried AI and it didn't work.
Most AI gets switched on with nobody testing it, watching it or fixing it. Ours is security-tested before go-live and managed every month. It is built not to fail.
Our vendors already have AI.
They do, and each one only sees its own box. The problems that drag on for weeks sit between them. We join them into one picture.
Couldn't we build this ourselves?
You can, and our review will show you how. Most teams don't get to it, because the people who could build it are stuck on the work.
Aren't we too small for this?
Start with the Blueprint. In 14 days you see one agent working on your own documents, and you decide from there.
Tell us what eats your week.
Send a ticket export, or book a 20-minute call. Your first result lands in 14 days.
Online booking opens soon.
hello@aisymmetry.io